Shipping policy
High Country Flight Training – Shipping Policy
Overview
High Country Flight Training offers physical products including training materials, apparel, headsets, and accessories through a drop-ship fulfillment model. This means products are shipped directly to you from our suppliers and fulfillment partners. Flight services, discovery flights, and gift cards are not physical goods and are not subject to this shipping policy. Gift cards are delivered electronically upon purchase.
Order Processing
Orders are transmitted to our fulfillment partners within 1 to 3 business days of purchase confirmation. Processing and fulfillment times are managed by our suppliers and may vary by product and availability. You will receive a confirmation email with tracking information once your order has shipped from the fulfillment partner.
Shipping Methods and Rates
Shipping rates are calculated at checkout based on product, weight, and destination. Available shipping methods and estimated delivery windows will be presented at checkout. Because products may ship from different suppliers, orders containing multiple items may arrive in separate shipments at no additional charge to you.
Delivery Estimates
All delivery timeframes are estimates only and are not guaranteed. High Country Flight Training is not responsible for delays caused by fulfillment partners, carriers, weather, or any circumstances outside our control. Estimated delivery windows begin from the date of shipment.
Shipping Destinations
Shipping availability and destinations are determined by our fulfillment partners and may vary by product. Domestic shipping within the contiguous United States is standard. Availability for Alaska, Hawaii, U.S. territories, and international destinations varies. Contact us at info@highcountryflighttraining.com prior to placing your order if you are located outside the contiguous U.S.
Risk of Loss
Risk of loss and title pass to you upon transfer to the carrier by our fulfillment partner. High Country Flight Training is not responsible for lost, stolen, or damaged shipments once a package has been accepted by the carrier. If your package arrives damaged, contact us and we will work with our fulfillment partner on your behalf, though all resolutions are subject to supplier and carrier policies.
Incorrect Address
You are responsible for providing a complete and accurate shipping address at the time of purchase. High Country Flight Training is not liable for orders shipped to an incorrectly provided address. If an order is returned due to an undeliverable address, additional shipping charges may apply to reship the order.
Order Issues
If you have not received your shipment within a reasonable timeframe beyond the estimated delivery window, contact us and we will coordinate with our fulfillment partner to assist. All resolutions are handled at the discretion of High Country Flight Training.
Contact
For shipping-related questions, contact us at:
High Country Flight Training 259 Aviation Lane Belgrade, MT 59714 Phone: 406-946-1255 Email: info@highcountryflighttraining.com